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This page covers everything your ws jili account does around money — how to put funds in, how to request a payout, and how to read the transaction record afterward. The payment methods you will find inside your account include Maya, Bank Transfer, and GCash, each accessible from the Cashier section once you log in.
Your ws jili Cashier section lists every active deposit channel alongside the minimum amount your account accepts for each one. Maya and GCash are the two e-wallet rails we process most consistently for Philippines members — tap either inside the Cashier, enter the amount, and you are redirected to complete the transfer inside your own wallet app. Bank Transfer is also available for members who prefer to move funds directly from a local savings or current account.
Sign in to your account and tap Cashier from the main menu. The deposit tab opens by default and shows all channels active for your account at that moment.
Select the payment method that matches what you have ready. Each option shows the minimum deposit amount your account supports before you enter any figure.
Type in the deposit amount within the range shown, review the receiving details on screen, then confirm. For e-wallets, you will be directed to finish the transfer inside Maya or GCash.
After the transfer completes on your wallet side, return to your ws jili account and refresh the wallet balance. The posted amount and a transaction reference appear in your account history.
Withdrawal requests go through the same Cashier section as deposits, under the Withdraw tab. Before a payout can process, your account must have a verified identity status — if that step is still pending, the Cashier will prompt you to complete it first. Once verified, choose whether to receive funds via Maya, GCash or Bank Transfer, then enter the amount you want to withdraw.
Go to Cashier and select Withdraw. If your account verification is still in progress, the page will show you which documents are still needed before the request can move forward.
Choose Maya, GCash or Bank Transfer. Enter the registered account number or bank details exactly as they appear in your wallet or bank app — the names must match.
Type the withdrawal amount within the range your account shows, review the summary screen, then submit. A reference number is generated and saved to your transaction history immediately.
Your transaction history shows the current status of the request. If the status does not update as expected, use that reference number when you contact our support team.
Account verification is the step that connects your ws jili wallet to a confirmed identity, and it is what allows withdrawal requests to process. We ask for this once, and once completed it stays on your account permanently. The documents you submit are used only to confirm that the account belongs to you — this is protection against unauthorized withdrawals from your wallet, not a barrier to using the platform. Open your account profile, find the verification section, and follow the fields shown there. The exact document types accepted are listed inside that screen.
Log in and go to your profile or account settings. The verification section shows your current status and what is still needed — pending, under review or verified.
Submit a clear image of a government-issued ID. The accepted document types are listed on the upload screen. Both sides may be required depending on the ID type.
For Maya or GCash payouts, the registered mobile number on your wallet must match what is on your ws jili account. Mismatches trigger an additional confirmation step.
Verification status updates inside your profile once the review is complete. You do not need to resubmit once the account shows a verified status — it carries forward to all future withdrawal requests.
Every deposit and withdrawal that processes through ws jili creates two records: one on your wallet or bank side, and one inside your account transaction history. Keeping these in sync is the fastest way to resolve any discrepancy without waiting for support. Your account history lists a reference number, a status label, the amount, and a timestamp for each transaction. Your Maya, GCash or Bank Transfer record shows the same amount and a transfer reference on their side. When both references exist and the amounts match, the transaction is confirmed.
Every transaction in your ws jili account history carries a unique reference number. Note this alongside the corresponding reference from your Maya, GCash or Bank Transfer confirmation — having both speeds up any follow-up significantly. Store them somewhere easy to find.
Account history uses status labels — Pending, Processing, Completed and Rejected are the common ones. A Pending status means the request is queued; Completed means funds have moved. If you see Rejected, the reason is usually shown alongside the label in your history.
Your full transaction history is inside the account menu under History or Transactions. It is sorted by date and can be filtered by type — deposits, withdrawals or all activity. Check this before contacting support, as the status displayed there is current.
Save the confirmation screen or notification from your wallet app at the time of transfer, not after the fact. GCash and Maya both show a reference number at the point of confirmation — that number is what we need if a trace is required on our end.
Security on the banking side of your account runs across several layers, and understanding each one helps you recognize when something is off. Transfers only move to the payment details registered and verified on your account — we do not redirect funds to a new wallet address without going through the verification process again. If you receive a message asking you to send funds or share your login details outside the ws jili site, do not act on it. Use the domain ws jili and check that the address is correct before entering any credentials or completing any transaction.
Always confirm you are on ws jili before entering your login or payment details. Phishing attempts copy the look of a site but use slightly different URLs. Bookmark the correct address and use that bookmark rather than links from messages you did not request.
We verify identity before processing withdrawals to confirm that the account and the payout destination belong to the same person. This step is not optional — it is what stops an unauthorized request from succeeding even if someone else gains access to your login.
Payouts go only to the Maya, GCash or Bank Transfer account that matches the verified name on your ws jili account. If you need to update your linked wallet number, that change goes through the account settings and may trigger a re-verification step for your protection.
If a transaction does not resolve as expected, the published support route is inside your account under Help or Contact. Use the reference number from your account history when you reach out — it gets your query to the right review step without delay.
The Cashier section of your account lists every payment rail currently active for your region. Availability depends on local law and the eligible region associated with your account. The methods below are the ones we process for Philippines members — always check the Cashier for the current minimums and any channel-specific instructions shown there, as these can differ by method and by account status.
Deposit and withdraw using your Maya account. The mobile number registered to Maya must match what is on your ws jili account for payouts to process.
GCash transfers go through the Cashier using your registered GCash number. Confirm the number before submitting — it is the field we match against for payout verification.
Move funds directly from a local savings or current account. Enter your bank name, account number and account name exactly as your bank has them on file.
InstaPay-enabled banks and e-wallets can be used for transfers where your account and the method are both eligible. Check the Cashier for current InstaPay availability on your account.
These are the banking questions we hear most from account holders. If your question is not here, the answer is usually inside your account — check transaction history, account settings or the Help section before reaching out to support.
The minimum for each payment method is shown inside the Cashier when you select that channel. The figure is specific to your account and can vary — always read the amount displayed there before entering a transfer value, rather than relying on a fixed number.
Note the GCash reference number from your transfer confirmation, then contact our support team through the Help section in your account. Include the reference number and the amount — our team can trace the transaction from our end using those details.
Open the Cashier, select the Withdraw tab, and choose Maya. Enter the mobile number registered to your Maya wallet — it must match the verified number on your ws jili account. Submit the amount within the range shown, and a reference number is saved to your history.
Pending means the request is queued and has not yet moved to the processing stage. If your account verification is still incomplete, that is the most common reason for a withdrawal staying in Pending. Check your profile verification status first, then contact support if the status does not update.
Yes. The name on your bank account must match the verified name on your ws jili account. A mismatch is one of the most common reasons a bank transfer payout does not complete — double-check both before submitting the withdrawal request.
Open your account profile and look at the verification section — the status shown there is current. Once it shows Verified, that status carries forward and you do not need to resubmit documents for future withdrawal requests unless your account details change.