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These legal terms set out what you can expect from us and what we ask of you when you access ws jili through ws jili. Availability depends on local law and applies only in eligible regions — read the scope section below before proceeding.
Access to ws jili and its services is subject to the laws of the jurisdiction where you are located. We do not represent that the services described on ws jili are available or lawful in every region. If local law prohibits participation, these terms do not grant you any right to access the platform. Where access is permitted, the terms on this page govern your account, your session activity and the records we hold against your profile. Payment context — including transactions processed through Maya or Bank Transfer — falls within the scope of these terms; the corresponding records are visible in your account dashboard after login. We update these terms from time to time. When we do, the revised version will be posted at this page path. Continued use of the account after a published update means you have acknowledged the change. If a clause is found unenforceable in your jurisdiction, the remaining clauses continue in full effect. Questions about any specific clause can be directed to our support channel; we will respond to written queries within the timeframe shown in the contact section below.
Maya transaction records fall under these terms and are visible in your account wallet history.
Bank Transfer deposits and withdrawals are logged against your account and subject to the same policy conditions.
The current state of your terms acknowledgement and payment records is shown in your account dashboard after login.
Access depends on local law and eligible regions. We do not claim lawful availability where local regulation does not permit it.
Not every part of your experience with ws jili falls under the same policy clause. The table below distinguishes account access, payment transactions, site content and third-party services so you know exactly which rules apply to which part of your session. If a specific area is not listed here, ask us directly via the support route described in the contact section.
Login, session activity, account security and profile changes are all governed by these terms. Your rights to review and correct account details are explained in the user rights section below.
Deposits and withdrawals processed through Maya or Bank Transfer are covered. Records are stored in your account wallet and subject to the retention period stated in the trust section.
Game content, odds displays and information published on ws jili are covered. Third-party game studios supply their own content; we host it but do not alter the mechanics.
External payment processors, network providers and device platforms operate under their own terms. These terms do not extend to services outside ws jili that you access independently.
You have several concrete options under this policy. First, you can review every payment record linked to your account — go to the wallet section in your account dashboard and the full transaction history is listed there, including Maya and Bank Transfer entries. Second, if any account detail is incorrect — name, contact number, verified e-wallet — you can submit a correction request through the support channel and we will process it in line with our account verification steps. Third, you can raise a question about any clause in these terms or about how we handle your data; written queries submitted via the support route receive a documented response. Fourth, if you believe a transaction record is inaccurate, you can flag it directly — include the transaction reference shown in your wallet history so our team can locate the record quickly. We do not require you to accept inaccurate records, and correction requests are handled without a charge.
Your full transaction history — including Maya and Bank Transfer entries — is in the wallet section of your account dashboard. No separate request is needed to view it.
Submit a correction request through the support channel. Include your account ID and the detail that needs updating. Verification steps are shown in the support flow.
Write to us through the contact route below. We log every written query and respond with a documented answer tied to the relevant clause.
Flag the record in your wallet history and include the transaction reference. Our team will review the entry and respond with findings in writing.
For any question tied to these legal terms — account rights, data handling, transaction disputes or clause clarification — use the contact routes below. Each route is monitored and queries are logged with a reference number so you can follow up if needed.
Open the chat widget from any page on ws jili. Identify your query as a policy or account matter so it is routed to the right team. Reference numbers are issued at the start of each session.
Send your written query to the support address listed in your account profile page. Include your account ID and a clear description of the policy clause or transaction in question.
The Help Centre, accessible after login, contains documented answers to common policy questions including data retention, account correction steps and transaction dispute procedures.
We collect only the account and transaction data needed to operate your session and maintain accurate records. Data is held for the retention period required by applicable law in your eligible region; after that period, records are deleted or anonymised. Cookies on ws jili are used to keep your session active and remember account preferences — you can manage cookie settings through your browser at any time. Account security measures are applied at login; the specific steps are shown in the security section of your account settings. To request a change to how we hold or process your data, use the written contact route described in the support section above.
We collect account registration details and transaction records — including Maya and Bank Transfer entries — only to the extent needed to run your account and meet applicable legal requirements in your region.
Cookies on ws jili maintain your session and account preferences. Non-essential cookies can be declined or cleared through your browser settings at any time without affecting your login.
Security controls at login are detailed in your account settings. We do not share login credentials or account details with third parties outside the scope of these terms.
Records are held for the period required by law. Once that period passes, data is deleted or anonymised. Submit a written request through support if you want to confirm the retention period that applies to your account.
Below are the questions we receive most often about these legal terms, your account rights and how to act on them. If your question is not answered here, use the support contact route above.
No. Access to ws jili depends on local law and is available only in eligible regions. If local regulation prohibits participation, these terms do not grant access rights. Check your local law before attempting to open or use an account.
Your full transaction history is in the wallet section of your account dashboard — visible immediately after login. Each entry shows the payment method, amount, date and status. No separate request is needed to access these records.
Submit a correction request through the live chat or email support route. Include your account ID and the specific detail that needs updating. Our team will confirm the correction steps and required verification before making any change.
We hold your data for the period required by applicable law in your eligible region. After that period, records are deleted or anonymised. To confirm the exact retention period for your account, send a written query through the email support route.
Yes. Flag the entry in your wallet history and note the transaction reference number shown there. Send this reference to our support team via live chat or email. We will review the record and respond in writing with our findings.
Yes. When we update these terms, the revised version is posted at this page path with the effective date noted. Continuing to use your account after a published update means you have acknowledged the change. Check this page periodically to stay current.